Smart Tuition

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Problem

  • I am unable to move forward from the Smart Tuition Page on a form due to an error message.

Audience

  • Are you trying to submit payment on an online form?
  • Are you on the Smart Tuition page of your form?

Fix It

  • If you see an error message, move to previous pages using the back button on the form. See if any information entered for “financial responsibility” might trigger the error.  The most common issue is when a phone number does not match the format xxx-xxx-xxxx.
  • The Smart Tuition Page does not make an immediate payment.  The data entered updates or creates a new account in the Smart Tuition system and sets up future tuition payments.

Still Not Working?

If you're still experiencing issues, please reach us via the online ticket system, chat (bottom corner of web browser), or by phone (reach us toll free at 866.752.6850 - Hours: M-F 8am-5pm CST with extended hours in July and August until 7pm CST).

 

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