I am Having Issues Completing my Form on a Mobile Device (Phone/Tablet)

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Problem

  • I am trying to complete my form on my phone and am having trouble.
  • I am trying to complete my form on my tablet and am having trouble.

Audience

  • Are you using your phone or tablet to complete your form?

Fix it

  • InfoSnap forms are optimized for all mobile devices. The best user experience may be had from a laptop or desktop computer.
  • If you have access to a computer, often accessing the form from the computer will solve your problem.

Still Not Working

  • If your issue continues after these steps, please reach us via the online ticket system, chat (bottom corner of web browser), or by phone (reach us toll free at 866.752.6850 - Hours: M-F 8am-5pm CST with extended hours in July and August until 7pm CST).

 

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