How to Change Account Information

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Problem

  • I want to change my account information (phone number, email address, security questions, etc.).
  • My account information is incorrect or old.

Audience

  • Do you have a registration account?
  • Is your account information incorrect?

Fix It

  • Login to your registration account through your school’s website or by using the link emailed to you by your school. (Forgot your password? Review our Forgot Password article.)

  • Once logged into your account you will see links at the top right of the page that say “Home” “My Account” “Save & Log Out”

  • Click “My Account”
  • Click “Change” next to the information you would like to change

  • Click “Save”

Still Not Working

  • If you have forgotten your password, review our Forgot Password article.
  • Additional support: reach us via the online ticket system or by phone at 866.752.6850.
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